Privacy Policy

This Privacy Policy was last updated on 20 March 2018

1. LEGAL INFORMATION

1.1 The website section shop.pirelli.com/gb_en (hereinafter the “Website”) is managed by Triboo Digitale S.r.l. – a Triboo Group company – with registered office in Viale Sarca 336, 20126 Milan, Italy, tax code, VAT No, and Milan Business Registry Enrolment No. 02912880966 (hereafter "Triboo Digitale"). As indicated in the Conditions of Sale, Triboo Digitale also sells certain products (hereinafter the “Products”) on the Website.

1.2 The parties involved in the purchase of Products via the Website will be Triboo Digitale as seller and the party purchasing one or more Products, as the buyer (“you” or “your”).

1.3 Pirelli UK Tyres Limited (“Pirelli”) and Triboo Digitale hereinafter collectively referred to as "Data Controllers", “we”, “us” or “our”, as appropriate) will act each as independent data controllers with regard to the processing of your Personal Data (as defined in section 2.1 below) for the purposes detailed in section 3.

1.4 The privacy of your Personal Data is of the utmost importance to us. This Privacy Policy covers and is designed to help you understand how we process the information that we collect about you, that you provide to us online or that we collect when you interact with us through our Website.  

2. COLLECTION OF INFORMATION

2.1 We collect personal data, which under applicable data protection legislation, in particular Regulation EU 679/2016 (also referred as the "GDPR") includes information that can be used to identify you, including - but not limited to - your first and last name, street address, ZIP/postal code, city, country, state, phone number email address and vehicle information (hereinafter as "Personal Data").

Information you provide to us

2.2 We may collect your name, contact information, e-mail address, home address, vehicle information and any other information you provide when you interact with us, make an inquiry through our Website, submit a tyre registration form or when you contact us

Technical information

2.3 When you browse our Website, we may collect information which can be used to identify your computer and its browser program or any mobile devices that you use to surf the internet. It is collected by installing small text files called “Cookies” and other, similar information technology techniques (which are comprehensively referred to in this document as “Cookies”). In addition to other functions, when you visit the Website again, the Cookies previously stored allow us to recognise your browser. Cookies may store unique identifiers, user preferences, or other information as described in our Cookie Policy.

2.4 For any other information on the Cookies we use, please refer to our Cookie Policy.

3. Use of PERSONAL DATA

3.1 We will only use your Personal Data to contact you in order to answer your questions and requests, to carry out any obligations arising from any contracts entered into between you and Triboo Digitale, to provide you with information about the Product(s) and/or service which you have requested. 

3.2 Pirelli may also use your Personal Data for marketing purposes, as described under section 7 below, subject to obtaining your prior consent where necessary.

4. SHARING OF PERSONAL DATA

4.1 We may share your Personal Data when authorised by law or as follows:

(a)  Group companies. Group companies. Your Personal Data may be shared with Pirelli & C. S.p.A. and/or any of its subsidiaries incorporated in Europe.

(b)  Payments by credit card. In order to allow you to pay for the Products by credit card, your Personal Data will be processed by Global Collect Service BV, which shall act as autonomous personal data controller, by means of a protected website managed by such company, which adopts technological systems to guarantee maximum levels of reliability, security, protection and confidentiality for information transmitted over the internet.

(c) Third party or affiliated service providers.  Your Personal Data may also be processed by service providers, including authorised dealers, that we use to facilitate or outsource one or more aspects of the operation of our Website or for the performance of any contractual obligations in respect of the contract between you and Triboo Digitale. These service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any purpose other than to facilitate the specific outsourced related operation, unless you have explicitly agreed or given your prior permission to them for additional uses.

(d) As permitted or required by law. From time to time, we may be required to provide Personal Data in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful or in violation of applicable laws. We may release certain Personal Data when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves, or to detect, prevent, or otherwise address fraud, security, or technical issues.

(e)  Business transaction. In the event that we intend to sell or transfer ownership or control of any or all of our business, operations or services to a third party, we may need to disclose your Personal Data to a potential buyer both before and after the purchase. We will do so in accordance and in compliance with the data protection laws applicable to you. In any case, in the event the sale goes through, we will require that the receiving party agrees that they will be similarly bound by the provisions of this Privacy Policy and that they will only use and disclose your Personal Data as we are similarly entitled under this Privacy Policy. In the event the sale does not go through, we will require the potential purchaser to not use or disclose your Personal Data in any manner whatsoever and to completely erase the same.

5. Your privacy rights

5.1 You have several privacy rights in accordance with the data protection laws applicable to you. If you reside in the EU, according to GDPR provisions you have the right to; access to your Personal Data processed by us; correct it, delete it, limit/restrict the processing of your Personal Data that can be performed by us; you have the right to transmit your Personal Data and the right to be notified about any possible data breaches where the safety of your Personal Data, your right to confidentiality and personal data protection may be put at risk. In order to exercise your rights you can contact us at contactcentertyres.uk@pirelli.com. You can also lodge a complaint with the authority competent in your country, in accordance with applicable data protection laws.  We may not be able to accommodate every request related to certain information if we believe this would violate any law or other legal requirement, or other data subjects' rights.

6. Retention of personal data

6.1 We will retain your Personal Data for (i) as long as your account is active and/or (ii) as needed to provide you with Products and/or services. We will also retain your Personal Data as necessary to comply with our legal obligations (eg. keep a record of your transactions for administrative purposes), resolve disputes, and enforce our rights (i.e.: defensive purposes). We will delete your Personal Data upon your request, if permitted, in accordance with the data protection laws applicable to you.

7. COMMERCIAL ELECTRONIC COMMUNICATIONS

7.1 Pirelli will be the only entity entitled to send you any promotional emails and other marketing electronic communications (e.g social media, web apps) on the basis of the provision of your specific consent to marketing activities. You can always limit the communications that Pirelli sends to you. To refuse future marketing emails, simply click the link labelled “unsubscribe” at the bottom of any email Pirelli sends you.

7.2 Please note that even if you opt-out of future promotional emails, we may still need to contact you with important information about your account, in accordance with applicable data protection laws. If you have any questions about your choices or if you need any assistance with opting-out, please contact us via email to contactcentertyres.uk@pirelli.com.

8. TRANSFER OF PERSONAL DATA

8.1 In some cases, Personal Data of our Website users may be disclosed, transferred, processed and stored outside your country as follows: (i) for EU residents, Personal Data will be processed in EU; (ii) for non-EU residents (except for US), Personal Data might be processed in EU. If your information is transferred outside your country, we will ensure that your privacy and rights are continued to be protected in compliance with this Privacy Policy and in accordance with the data protection laws applicable to you.

9. PRIVACY POLICIES OF THIRD PARTIES

9.1 This Privacy Policy only addresses the use and disclosure of information by Pirelli and Triboo Digitale. Other websites that may be accessible through the Website have their own privacy policies and data collection, use and disclosure practices. We encourage you to familiarise yourself with the privacy policies provided by all third parties prior to providing them with information.

10. LIMITATIONS TO MINORS’ PERSONAL DATA

10.1 If you are a minor, according to the laws of the country of the Website, please do not attempt to register with us at this Website, or provide any Personal Data about yourself to us without the provision of adequate consent by the holder of parental responsibility over you. If we learn that we have collected Personal Data from a minor, without the holder of parental responsibility's consent, we will promptly delete that information. If you believe we have collected Personal Data from a minor, please contact us at contactcentertyres.uk@pirelli.com.

11. SECURITY OF PERSONAL DATA

11.1 We will use industry standard physical, technical, and administrative security measures to protect your Personal Data against unauthorized access. However, since the internet is not a 100% secure environment, we cannot warrant, guarantee, or ensure the security of any information you transmit to us. There is no guarantee that the information may not be accessed, disclosed, altered, or destroyed by a breach of our physical, technical, or administrative safeguards.

11.2 It is your responsibility to protect the security of your login information, and we recommend that you use a unique password for our Website that is different from the password you may use on any other website. Please be careful whenever sending Personal Data to us via e-mail. E-mail is generally not a secure means of transferring information. We therefore cannot guarantee that this information will not be lost or used in a fraudulent manner and we encourage the use of e-mail encryption to communicate with us.

12. CHANGE OF PRIVACY POLICY

12.1 Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on the Website and, if the changes are significant, we will provide a more prominent notice. The date the Privacy Policy was last revised is identified at the top of the page.

13. HOW TO CONTACT US

13.1 If you have questions or concerns regarding this Privacy Policy, or if you wish to review, edit your Personal Data or request that we delete Personal Data stored in the databases we actively use, please contact: contactcentertyres.uk@pirelli.com and Triboo Digitale at: privacy@triboo.it